Cancellation Policy & Info

As of 2020 Olive & Ash will be a certified Green Circle Salon. Which means 95% of our beauty waste will be recycled.


Olive & Ash requires a valid credit card number or deposit to reserve your appointment if it is a big ticketed service. We do understand that circumstances arise where you may not be able to make it to your scheduled appointment. To avoid fees, please give us 24 hours notice or more. Failure to do so will result in 50% - 100% charge of the service.

Please arrive 15 minutes prior to your scheduled time to be sure all of your information is up to date in our system.

If you are running late, please give us a courtesy call as a heads up. If you will be more than 10-15 minutes late we may have to reschedule your appointment but calling and letting us know in advance can help us to not have to do so.